Introduction & Scope
Welcome to the Privacy Policy of abd7 (abd7.org). We believe that protecting your personal information is not just a legal obligation — it is a fundamental responsibility we owe to our users. By using abd7, you are considered to have read and accepted this Privacy Policy.
This Privacy Policy applies to the abd7.org website, mobile application, and all of our services. It is in effect whenever you access our platform, create an account, play games, or make a deposit or withdrawal.
The Privacy Policy on the abd7 platform has been developed in accordance with international data protection standards. We believe in full transparency — so everything about how your data is collected, why it is used, and how long it is retained is explained clearly here.
Please Note: This Privacy Policy complements abd7's Terms and Conditions. Reading both documents together will give you a complete understanding of your rights and responsibilities.
Types of Data Collected
Abd7 collects only the information that is necessary — nothing more. We receive data in two main ways: what you provide directly, and what is collected automatically during your use of the platform.
Information You Provide Directly
| Data Type | When It Is Collected | Why It Is Needed |
|---|---|---|
| Name & Mobile Number | At the Time of Registration | To verify account identity |
| Date of Birth | At the Time of Registration | Age Verification (to confirm 18+) |
| Mobile Banking Number | At the Time of Deposit/Withdrawal | Payment Processing |
| National ID Card (NID) | Upon Verification Request | Identity & Age Verification |
| Support Messages | Contact Hours | Issue Resolution & Record Keeping |
Automatically Collected Data
- Device Information: Your phone model, operating system, and browser type.
- IP Address: For security verification and location detection.
- Login Time & Activity Logs: For account security.
- Game Activity: Gaming history and transaction records.
- Cookies & Local Storage Data: To improve the user experience.
abd7 never collects your social media passwords, bank account numbers, or any personal information that is not necessary.
Purpose of Data Use
We use your information only for specific, legitimate purposes. No data is used beyond its intended purpose. abd7 follows the data use principles below in respect of your privacy:
- Account Management: To create, verify, and keep your account secure.
- Payment Processing: To process deposits and withdrawals and to maintain a record of your transaction history.
- Customer Support: To understand your issue and provide a quick resolution.
- Fraud Prevention: To detect suspicious activity and maintain platform security.
- Legal Obligation: To comply with applicable laws and regulatory requirements.
- Service Improvement: To analyze and improve your experience.
- Promotional Communications: To send you offers and updates, only with your consent.
Important: abd7 never sells, rents, or discloses your information to third parties for marketing purposes.
Data Storage & Security
Abd7 uses industry-standard security technology to store your information. All data held on our servers is encrypted, and only authorized personnel can access the information they need.
Security Measures
- SSL/TLS Encryption: All communications on our website and app are encrypted.
- Data Encryption: Stored data is protected with industry-standard encryption.
- Access Control: Only authorized staff can access the data they need.
- Security Audits: Regular security audits conducted by independent third parties.
- Two-Factor Verification: Additional verification steps for sensitive actions.
Data Retention Period
We do not retain your information longer than necessary. Even after an account is closed, some data may be kept for a set period due to legal obligations:
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | Duration of active account + 5 years |
| Transaction Records | 7 years from the last transaction |
| Customer Support Messages | 2 years from the date of resolution |
| Login & Security Logs | 1 year |
| Marketing Preferences | Until consent is withdrawn |
Sharing Data with Third Parties
Abd7 never sells or rents your personal information to third parties. However, limited data may be shared in the following circumstances:
- Payment Processors: Mobile banking providers such as Mobile Banking, Nagad, and Rocket — solely for the purpose of processing transactions.
- Technology Service Providers: Those who manage the technical infrastructure of our platform — under contract and bound by confidentiality obligations.
- Fraud Prevention Organizations: With industry-wide security organizations to combat fraudulent activity.
- Law Enforcement Authorities: Where required by court order or legal obligation.
Whenever data is shared with third parties, they are permitted to use it only for the specified purpose, and they are bound by a confidentiality agreement.
We are not responsible for the privacy policies of any websites or services outside the abd7 platform. We recommend reading the relevant site's policy before following any external links.
Cookie Policy
Abd7 uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help our site recognize you.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure site security — the site cannot function without these.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: To analyze site usage and improve our services.
- Security Cookies: To prevent fraud and defend against cyberattacks.
You can manage or block cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the site.
abd7 never uses third-party advertising cookies to track you across other websites.
Your Rights
Under abd7's Privacy Policy, you have full control over your own information. In accordance with international data protection standards, you have the following rights:
Contact our support team to exercise any of your rights. We will respond to your request within 30 business days.
Protection of Minors
Abd7 strictly prohibits anyone under the age of 18 from creating an account or using our services. Age is verified at registration, and identity documents may be requested in cases of doubt.
If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted. If you believe your child is using abd7, please contact us right away.
A Note for Parents: If you find an abd7 account on your child's device, please notify us immediately at [email protected]. We will take swift action.
Policy Updates
Abd7 may update this Privacy Policy from time to time. When changes are made, the revised date will be noted on this page. Registered users will be notified in advance of any significant changes.
We recommend checking this page regularly. If you continue using abd7 after any changes are made, it will be considered that you have accepted the updated policy.
Always check the "Last Updated" date at the top of the page — it will tell you whether the policy has been recently revised.
Contact
If you have any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch with us. Our team is available 24/7, seven days a week, to assist you.
- Email: [email protected]
- Support Hours: 24/7 — All year round
- Language: Bengali & English
- Response Time: Usually within 24 hours
Your request will be processed as quickly as possible. Complex matters may take up to 30 business days.
Why Is Your Data Safe at abd7?
The Core Pillars of Our Privacy Protection
End-to-End Encryption
At abd7, every piece of data you send and store is protected with SSL/TLS encryption. Third parties can never read this information.
No Data Sales
We never sell, rent, or exchange your personal information. Your privacy matters more to us than any business interest.
Your Control
You retain the full right to request access to, correction of, or deletion of your personal data.
Regular Security Audits
Abd7 undergoes regular third-party security audits. Any vulnerabilities identified are addressed immediately.
Limited Retention Period
We do not retain your information longer than necessary. Once the specified period expires, data is securely deleted.
24/7 Privacy Support
For any data protection questions, our Bangla-speaking support team is always here to help.
Frequently Asked Questions — Privacy Policy
Join abd7 Safely
Your privacy is our top priority. Play, deposit, and enjoy in a safe environment.